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Privacy Policy

Last updated: April 3, 2025

1. Data Controller

SIA Valkovs, registration number 03.04.2025, registered address: Torņa iela 5 – 11, Dzelda, Nīkrāces pag., Kuldīgas nov., LV-3320, Latvia. Email: sales@valkovsled.com, Phone: +1 (555) 123-4567.

2. Personal Data We Collect

We collect the following categories of personal data:

  • Order information: full name, email address, phone number, delivery address — collected when you place an order.
  • Contact form data: name, email, message content — collected when you use our contact form.
  • Technical data: IP address, browser type and version, operating system, referring URL, pages visited, date/time of access — collected automatically via server logs.
  • Cookies: essential session cookies and optional analytics cookies — see our Cookie Policy for details.

3. Purpose and Legal Basis

We process your personal data for the following purposes:

  • Contract performance (Art. 6(1)(b) GDPR): processing orders, delivering products, customer communication.
  • Legal obligation (Art. 6(1)(c) GDPR): tax and accounting records.
  • Legitimate interest (Art. 6(1)(f) GDPR): website analytics, fraud prevention, improving our services.
  • Consent (Art. 6(1)(a) GDPR): optional analytics cookies, marketing communications (if applicable).

4. Data Retention

Order data is retained for 5 years from the date of the transaction for tax and accounting purposes as required by Latvian law. Contact form submissions are retained for 12 months. Technical logs are retained for 90 days. You may request earlier deletion of non-essential data at any time.

5. Data Sharing

We may share your data with:

  • Delivery service providers — to fulfill your order.
  • Payment processors — to process transactions securely.
  • Hosting providers — our website is hosted on Vercel (servers in EU/US).

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. International Transfers

Some of our service providers may process data outside the European Economic Area (EEA). In such cases, we ensure adequate protection through Standard Contractual Clauses (SCCs) approved by the European Commission or other lawful transfer mechanisms.

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request erasure ("right to be forgotten").
  • Restrict processing of your data.
  • Data portability — receive your data in a structured, machine-readable format.
  • Object to processing based on legitimate interest.
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at sales@valkovsled.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including HTTPS encryption, secure access controls, and regular security reviews.

9. Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija), Elijas iela 17, Riga, LV-1050, Latvia. Website: www.dvi.gov.lv.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.